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After a few follow-ups they acknowledged that it was incorrect. Waited for a month to pass for update to take effect and received cleaned ICB report just last week. Thanks for help and support here.

Thank you very much for this info star. While it was made clear to me via consumerhelp (CCPC) that the ICB report was not 'factually correct' I was unclear as to what / how the CU could / would update it. Your info there fills in the gap.Last I heard the CU are trying to get in touch with the...

Update on the above: MABS and a mortgage lender have both come back with pretty much the same information. That as I had : Proactively engaged with the CU before I knew I would get into difficulty (thereby did not miss a payment) Met ALL agreed payments (full payments before the period of...

A couple of months after taking a CU load (about 6k) in 2014 I had a 9 month period of unemployment. I was able to keep the full payments going for a period but when it was becoming unsustainable I made contact with them looking explaining the situation and they suggested a period of reduced...