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I received impacted letter January 2017, and tracker restored February 2017. I did not receive a letter to say that I was one of the 1000 to be resolved before Christmas. In fact, the day before the banks brought their progress report to the finance Minister at the end of October, I received a...

I received refund and compensation on Friday. Some was taken off the mortgage directly and I got the balance in a cheque. I hope everyone here gets sorted before Christmas.

€10.00 per year compensation - that is an insult.

I haven't heard anything from them since 4th April, which is over 60 days ago. They've gone very quiet again. So I rang their 'dedicated tracker mortgage enquiries team' but after waiting over 15 minutes for someone to take the call, I had to hang up. I then rang their Complaints Handling...

So I got the next letter that they told me would issue in March. Just says they have continued to make progress in conducing the review, but because of its complexity it will take a number of months to complete. Also states that the Bank is establishing an independent appeals panel to allow...

You could be right, I see on the letter where they say 'this could take a couple of months'. Sorry if I got anyone's hopes up, only the words that I wanted to see were bouncing off the page at me!!! Anyway, we are this far.

Congrats!! My letter was dated 27th January and I received it on 2nd February. You will probably get it early next week even though you know the contents but its a good feeling to have it in your hand. In my letter, they said they will write to me in March (its March now!!) with further...

Hi. I am UB customer Got my letter last Thursday stating that I was getting the tracker mortgage back at ecb rate plus 0.95%. However, my original tracker was ecb rate plus 1.15%. I thought I would have to be returned to that. I too thought there would be a greater difference in the monthly...