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Out of interest, those impacted who had switched lender, were you required to reapply for your tracker mortgage with Ulster Bank i.e. submit a mortgage application with current proof of earnings etc? Is that part of the eligibility pack?

@Brendan Burgess thanks Brendan. Should we expect to be put on the rate offered at the time of the options letter i.e. ECB plus 1.68% regardless of the ambiguity that Stitcher refers to above? Obviously we should ask PTSB whether they’re willing to do so. As mentioned above I asked in my...

@Thomas out of interest are they willing to meet your legal fees and costs in terms of reverting to your original mortgage? We are currently on a three year fixed rate with BOI and given their recent offering I presume there a considerable breakage fee attached to coming out of the agreement...

@Thomas They have not indicated in the redress letter what rate they have used in their calculations. They simply refer to the incorrect rate without stating what the correct rate actually is. I understand I can request a copy of the amended Mortgage statement but it has not been furnished to us...

Our options letter (which was incidentally posted to an incorrect address and only came to light after one of our queries) states ECB plus max 1.68% as at Sep08. It amounted to 5.93%. We defaulted to this position by not responding to the options letter that we did not receive. When we...

Thank you for your response Stitcher. I actually did a clear out of old documents during the summer and shredded much of the PTSB correspondence!! I’m going to request a copy of all documentation including the original contract together with the rates applicable at the time of the rate switch to...

I’ve received a redress letter today from PTSB which has come as a bolt out of the blue. To give a bit of background, in Nov08 my husband lost his job and our mortgage repayments became difficult to maintain. He contacted the bank and was offered a switch from our tracker rate to a cheaper...

Thanks for such a detailed response Snowyb. I initially decided to go with Laya and the control create 300 plan for the additional cover, however I hit a stumbling block due to the fact my husband received treatment on the renewal date. Laya informed me that they could only provide cover from...

Renewal date has just past (01.12.16) but keen to explore any alternatives to First Focus 300 (husband aged 36 €963.40) and Future Focus 300 (me aged 35 €1067.90 and our 3 yr old €279). Total renewal for those plans is €192.53 per month, €2310 per year). My husband over the last few years has...