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I was told in April 2020 it would be 2-3 months but then considering I was told last September it would be by Xmas 2019 I would agree with the 12-24 months timeline!

Had completed exchanges in August 2018 and then in late January 2019 after some Tracker decisions were publised by the Ombudsman's office, i submitted some extra information. The exchanges were then finalised end July/early august 2019 and still waiting on a decision.

Complaint submitted in feb 2017 and still waiting decision - it is taking a while!

Same here (complaint submitted feb 2017) - they said preliminary decision is due in the next few weeks but then in October 2019 they had said it would be Christmas 2019 For preliminary decision so not holding my breath!

Mine went into adjudication in Aug/Sept 2018 (complaint submitted Feb 2017)and still waiting on decision

Still waiting on adjudication from fspo-final submission exchange was August 2019 (original complaint filed February 2017).

Yes - they had a token effort at mediation. Then over a year of exchange of submissions and by start of this year it was close to being adjudicated (was told it was taking so long as it was complicated). The the fso published their 2018 decisions in January so I sent in some more comments and...

Mine was Feb 2017 and still not finalised!!

I understood you had to appeal to the fsop within 1 year of the CAP panel decision - if this is the case are you time barred from going or have they a longer time limit?

Identified as impacted but given token amount as I had moved bank (for period up to date I left PTSB). Went through the PTSB appeals process and had partial victory (offered redress for full period to date and to be offered tracker back but at the 3.25% rate) and then appealed to the FSO

They said my case was particularly complex so not sure about the grouping. I will be following up at the end of the month to see when they think they will be coming to a decision!

Depends on the complexity but i finished my exchange of info with PTSB (as part of the FSO complaint submitted in Feb 2017) in the middle of August 2018 and there is still no decision from the investigation office.

I fixed for 5 years at 2.8% so would love to know if you get a better rate - keep us posted.

Sorry about that - hopefully you will be out soon!

Don't know if you can switch but Ulster are doing 4-5 year fixed for 2.6% and if you are with BOI and challenge them they usually give reduction on their quoted fixed rates (i got 2.8% for 5 years)

thats great news - never any harm is asking!!

Its over as all members asked their questions - Padraic is not back at 3.30 someone from the oecd is

I came in about 40mins late but did I hear correctly that he said ptsb had reengaged with him or was that about something other than the 3.25% rate issue

I rang them up and told them I was thinking about moving and i could move to Ulster bank and get 4 year fixed for 2.6 or 5 year fixed for 2.5% and could they match to stop me moving (same approach I take with all the utility companies). I had done nothing else except rang them. They said they...

In BOI you can over pay by greater of 10% of monthly payment and €65 - I also reduced term by a couple of years as i know what the payments for the next 5 years are going to be - something to consider but everyone has their own preferences.