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I put the documents together myself and sent to the ombudsman. First time with the ombudsman and not with Padraic Kisssne.

My case is now also with the ombudsman. Got a letter today to say that PTSB rejected mediation also. Fingers crossed something will come from the ombudsman.

Hello, also very interested in the terms of redress. I was also offered a tracker and a variable in 2009 and chose a variable due to the tracker being more expensive. PTSB told me I was not included in the redress.

Hello all, my case is similar to all the above but we took out our mortgage in May 2008 and we were initially put onto a 1 year new business fixed rate. At the end of this period we were to automatically go onto the current PTSB tracker rate. In April 2009 we were then sent a list of options and...

My mum is after taking 2 years unpaid parental leave from her job to mind my baby. Just wondering if there is anything she can claim or do I need to pay a stamp for her? Any suggestions would be great.

I received my letter in April 2009 as my fixed rate was due to expire in May. There was no warning on it that if I chose the variable I would never be offered my tracker again, not even on the small print at the back. Thanks for the above Brendan.

It would be interesting to see if anyone was offered a tracker at this time that was lower than the variable? It would be around 2009/2010?

So basically the people who didn't break out of the fixed rate and stuck with it till the end were offered a tracker and a variable rate and the variable was lower. Obviously your going to pick the lower rate. These people are now being punished for making the right choice at the time. Why would...

So what would it have to say in the Special conditions that would say we are entitled to the tracker for the life of the mortgage? Does it have to be a specific wording?

I'm in the exact same situation as the above letter. Was offered a tracker but the variable was lower so choose the variable and was never told that we wouldn't get our tracker back again. This was in 2009 and in July 2010 when the rates went back up I requested a letter with a list of rates and...

Just came off the phone and was told I'm not included in this case and a letter will be sent this week. My case is slightly different to others but was told over the phone that it was because it didn't state in my original loan offer that I was to be put onto a tracker when in fact it does. They...

Yes it was the above number I tried ringing. My case is a little different to the others so I'm not sure if I've made that list. I'll try again in the morning.

Yes I had the same issue. I rang earlier in the day and was told I needed the complaint reference number before they could tell me anything so I rang back when I got home but couldn't get through.