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    Bord Gais providing €1m to vulnerable customers

    As mentioned above, the ESB has been making such a gesture for years unprompted by any pressure. Regards, Fnergg
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    Bord Gais providing €1m to vulnerable customers

    If all customers were to get a significant % decrease - let's say 25% - off their December/January bills then the poor little old lady with a €60 bill would see a reduction of €15 whereas a millionaire in a mansion with a bill of €2000 would get a €500 credit. Not fair. Yes, I'm sure the Help...
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    Bord Gais providing €1m to vulnerable customers

    Not practical when you think about it. How would the utilities determine who is a vulnerable customer? I could phone up and claim I can't pay my bill because of unemployment etc., but I could be lying. The help agencies like SVP and Alone are best placed to know who is really in need and so it...
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    Bord Gais providing €1m to vulnerable customers

    I understand that the ESB also has, over the last few years, generously supported the SVP and that the total contribution may be as much as, if not more, than BG's welcome funding. I also understand that the ESB support for the SVP is a continuing one and not a once-off. Regards, Fnergg
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    Estimated Electricity Bills Due To Bad Weather

    Due to the Arctic like conditions of the past few weeks most of us have been using far more electricity than normal. The weather has also however impacted on the ability of many meter readers to visit premises. The result will be far more estimated bills than usual for this time of year...
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    Bank Of Ireland Credit Card Security Check

    They hadn't bothered making any effort to obtain my mobile and when I spoke to them on the shop floor in Edinburgh and gave them the information they required - DOB, recent transaction history, credit limit on card, current account details, branch address - they still weren't happy. When I...
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    Bank Of Ireland Credit Card Security Check

    Indeed. It is a chip and pin card and I entered the correct PIN into the machine. Regards, Fnergg
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    Bank Of Ireland Credit Card Security Check

    I was in Edinburgh last Tuesday and I went in to Jessops to buy a digital camera for my daughter. Cost: £168. I produced my BOI Mastercard and expected the transaction to be completed in a few minutes. As the assistant was processing it he received a phone call. A security check by BOI. I had to...
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    Electricity bills

    Why not lock it yourself? Readers sometimes will inadvertently leave a door unlocked but it may be two months or even four before the reader is around again so the sensible thing to do is lock it yourself. You can buy a meter cabinet key for a few euro at most hardware stores and failing that...
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    Electricity bills

    ESB Networks continue to read the meters of all customers regardless of their supplier. Regards, Fnergg
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    Electric bill rocketing - help !!

    €190 per bill isn't bad. That's just less than €25 per week which is €3 odd per day. That's good for a modern home with the usual range of appliances. There's always room for savings of course but I don't think you'll achieve a significant reduction without making major changes to your...
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    National Consumer Agency seeks Consumer Advocates

    The NCA is an utterly useless, toothless Quango and, as far as I know, has been recommended for extinction by the McCarthy Report. The sooner the better. The above ad is simply a desperate attempt to become more "relevant" and is doomed to failure ...which has been the defining characteristic of...
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    How to reduce household bills without incurring extra costs?

    There are some usefull hints on reducing your usage on [broken link removed]. Interesting to note for example that it costs three times as much to run a shower from the Immersion as it does from an electric shower unit. Regards, Fnergg
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    ESB charge €20 for storage heaters and €200 to get rid of them.

    What the OP is referring to is the exchange of the Nightsaver meter to a standard 24 hour meter. Now that he/she is no longer using night storage heaters he/she obviously feels there is no benefit to be gained from the Nightsaver meter and as there is an increased Standing Charge for having a...
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    €200 Property Tax info from ESB etc

    The Data Protection Act says that restrictions on the disclosure of personal data do not apply if the disclosure is required for the purpose of preventing, detecting or investigating offences, apprehending or prosecuting offenders or assessing or collecting any tax, duty or other moneys owed or...
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    Airtricity by ASAI to stop using term "green electricity"

    A welcome development: [broken link removed] Regards, Fnergg
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    ESB letter to 'the occupier'

    What did the letter say? Normally, a letter is sent to "the occupier" when a customer moves out and closes an account. The supply is left on and ESB sends such a letter asking "the occupier" to register with an electricity supplier in order to ensure the electricity is not disconnected. I'd...
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    The new holiday home tax gives LA's the right to access utiliy bills Data Protection?

    Re: The new holiday home tax gives LA's the right to access utiliy bills Data Protect The Data Protection Act says that restrictions on the disclosure of personal data do not apply if the disclosure is required for the purpose of preventing, detecting or investigating offences, apprehending or...
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    Electric Radiators

    The only economical form of electric heating is storage heating. I have yet to come across any type of plug-in electric heating be it fan heaters, oil-filled radiators or whatever that is not expensive if used on a continuous basis. Fine if they are used just to heat up a room for 30 mins or so...
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    ESB's Laser Payment Option

    I see ESB Customer Supply now has a facility on its website whereby you can pay your bill by Laser. [broken link removed] You can also of course make part-payments towards your next bill rather than waiting to pay the full amount in one go. This is a very handy budgeting facility. Regards...
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