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I am, of course, all in favour of having my teeth cleaned at least once a year or more if directed by the dentist. The hygienist scam doesn't wash with me but the badgering from them does.

Like Lady Tottington in the Wallace and Gromit movie, I have a major infestation of rabbits. At first I enjoyed watching the nice bunnies in the neighbouring field and then gradually they became more visible and now they have moved in and are munching their way through flowers and veg and making...

I switched dentists recently and now get a reminder for my 4-monthly hygienist appointment. Needless to say I don't fall for it. An annual dental check up from the dentist should be more than adequate to stay healthy. I suspect that hygienists are a parallel service operating out of dental...

Myself and herself are on Tesco billpay and are happy with it but have two interesting quibbles with the service. 1: I was getting poor coverage and emailed them to inquire. I got a call on my phone during which the nice young lady said that there was no coverage in my area. I pointed out that...

I successfully got through on the phone today. It took some patience and three sets of "Press 1 for this and that" but in the end I spoke to a human being. He was very polite but insisted in trying to sell me all sorts of options or bundles with mobiles, broadband etc. I persisted and he said he...

I tried to contact the phone company formerly known as Eircom (now e-squiggle) about cancelling my landline but failed after wasting much time going through the "press 3" for this and that etc. The online form asked me to confirm I was human but didn't offer the usual bunch of letters so the...

A short length of pipe with some Storm or other poison will do the trick. Put a brick each side so that it doesn't roll. Rats are not solitary animals - far from it. If you see one, then there are many. If you're nervous, call Retokill or other professionals.

Thanks Cremeegg but to get a better fall in the pipe would require lowering the septic tank as raising the toilet outflow would not be possible. I will look at the possibility of a pump on the line but with the macerator, which has a smaller outflow pipe, it should be possible to plumb it...

This toilet has blocked several times over the years and I can usually clear it by lifting the shore cover (is it called an AJ?) and hosing the 'material' down the line to the septic tank. The pipe never clears completely and 'water' will lie in the bottom third of it so I assume that the fault...

I had a recent experience with Visa and wanted to cancel a service that I paid for but never received. Visa told me that I needed to resolve the issue with the vendor or have a reply from the vendor to show them in order for them to stop payment, even when I told them that the vendor did not...

Hi, I may need to install a macerator as the fall to the septic tank is almost nil and subject to frequent blocking. Would any kind poster who has experience of these things like to advise me? Do they work? Are they noisy? Do they get stuffed and, if so, does it require a plumber to clear the...

Just received a reply from An Post's customer service dept in answer to my query of Wednesday last. It gives me another email address and phone numbers to ring. I had less trouble buying the house.

Yesterday I emailed An Post's customer helpline. No reply.

I've tried ringing that number again and still they promise to call me back, but don't. I wonder if the system has been out-sourced. I just want to ask them how the box is affixed and how it is powered (it needs a power source in order to send me an email when I receive post). The internal...

I'm considering one of these new postboxes and wonder if anyone has availed of the offer. They cost €70 (once off) and will take small parcels and notify the householder by email or text as post arrives. It sounds like a good idea but my native suspicion is aroused by the the contact number...

Hi, Following the recent storms, I have developed a leak in a flat felt roof. Two roofers have looked and each recommended replacement with butyl rubber (also known as EPDM) but, as neither have returned or rung with the promised price, I must now try my DIY skills. (The roof is only 2m x 4m -...

When I got my list of credits from the Dept, two years ago, I noticed that there were a couple of anomalies - one in the the year that Haughey did something (added a payment or changed the rules) and another when there was some other change in regulations. In short, I could have driven a horse...

I never changed the coolant or did any servicing though the installer left me a five gallon drum of the stuff. I must get a service one of these days and herself tells me that they were installed eight years ago not five. It's amazing how much sunshine we have in the winter. Often I hear the...

We installed two panels about five years ago and also connected the back-boiler of the solid-fuel stove into the system. When the sun shines, we don't light the stove and vice versa. The result is that we have never put on the immersion in all those years and have an abundance of hot water (and...

Gerry, there's a very slim chance I have it still in a big box of unburned papers. If you don't hear from me this evening, then it's not there. Good luck. Also, guess who wrote to me on Friday? Yep AvantCard Customer Advocate (no phone number and a note saying we no longer provide on-line...