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    Electric Ireland billing

    I logged on to Electric Ireland the end of December to pay my bill. I paid the outstanding fees and my account showed - €0 But I've now learned that it wasn't €0. I still owed 300e. After 1 hour on the phone with Electric Ireland, I understand how this came about. They applied the Gov Levy in...
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    Oil delivered to wrong house - what are our rights?

    This is very reassuring, thank you. We now know the oil was meant for someone in the community, which is also reassuring. Still not happy with their approach, but I'm confident we'll come to some mutual agreement. Thank you all for your input.
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    Oil delivered to wrong house - what are our rights?

    That is what we are going to do regarding the cap. We did not suggest it was a scam on the phone. We did question the quality of their oil because we knew nothing about them and then they got rude to us and also said that a discount of 31e was very small. Cannot understand why they did not...
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    Oil delivered to wrong house - what are our rights?

    The company made no contact with us until we received this letter. You would expect them to call to our house if they did not have our pone number. We phoned them. And yes, we challenged them how they made such a mistake with a detached house when using ericodes because we were doubtful at the...
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    Oil delivered to wrong house - what are our rights?

    Thank you for the interesting replies We have never expected something for nothing only good manners! The attached imagine is the opening line of a registered letter sent to us... not I am writing to apologise etc. This company could have had the courtesy to call to our house on the...
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    Oil delivered to wrong house - what are our rights?

    noproblem, we have no idea where they got our name and address, we're assuming from the person they were meant to deliver to but we don't know for sure. We are in the South of Ireland (NorthEast). We asked around if anyone heard of the company but no one we know knows them. They are from Blaney...
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    Oil delivered to wrong house - what are our rights?

    An oil company from a border town filled our tank with €400 (500ltrs) of oil by mistake. We know nothing about this company, and they are a distance away from where we live. We didn’t need oil as our tank was over half full (1200ltr tank). They want us to pay the full amount with a €30...
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    Looking for tax advice. Can't make contact with revenue.

    Thank all, To answer asdfg - Prior to covid did you share your tax credits with your husband? Always shared tax credits and due to my low income, my husband has all of what he can take of my credits for years now. Were your tax credits then transferred to your husband? My husband is claiming...
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    Looking for tax advice. Can't make contact with revenue.

    Thanks SPC, My tax credit it is €1,650.00 (shared 50/50) I was told on my last call to rev that they are keeping me on tax basis week 1, as they are not paying back any tax until the end of the year, which seems a little unfair. I was earning around €1450 a month in my previous job and paying...
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    Looking for tax advice. Can't make contact with revenue.

    Hi all, I feel like I am paying too much tax. I had issues a few weeks ago but the tax office said it was because my previous job was still active, it's now ceased. However, I still feel my tax rate is very high. Can anyone here help, as I can't get in touch with the tax via phone ( because of...
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    Evictions during covid-19

    Looking for advice (for an elderly family member) on evicting a tenant. The tenant was served notice to evict the premises 1 week before the lockdown. The tenant was threatening his neighbours and caused damage to their property. It went to court and the tenant was put on probation and because...
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    Being put on short time

    I have two separate questions if any can help, please... 1 - Can an employer cut your time by 30 minutes per day because they employed more staff to do the job? So the job is now being completed faster. However, it means that some of us that are there over 10 years (same hours) are being cut...
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    BOI - Has anyone still NOT received a single letter yet

    Yes, we were ICS and then BOI. BOI only contacted us to reinstate our tracker mortgage. We contacted them this year to ask about the refund for the money paid while we were off the tracker rate.
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    BOI - Has anyone still NOT received a single letter yet

    Hi Duffer, This is similar to us, we were on a fixed rate from 06 - 09 with the option to take on a tracker mortgage at the end of the fixed rate in 09. However, it was not offered to us in 09. In 2014, we were then offered a tracker mortgage back. At the time we were so happy to have it that...
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    Ryanair cancelled our flight but departed without notice.

    We were meant to travel with Ryanair this morning, but as advised we checked in with the airline last night at 1am (leaving the house at 2am) and the flight was cancelled. We checked in on our online booking and this also had Flight Cancelled. So we checked in until 3am and the flight status was...
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    Tracker for a year (2007) took off it and offered it back in 2011...

    Hi, In 2007 we were put on an introductory 1 year tracker mortgage or something like that, can't really remember the exact details, but in 2008 we were not offered it again. We thought no more about it until 2011/12 when we got a letter stating we should have been offered a tracker mortgage...
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    Home Can't get house insurance for house over 100 years

    Hi, As the title says but there is another piece of the story... The house was insured by the owner (elderly man) but 10 years ago the father put his son as an named person on the house insurance. However, the son has moved out and unfortunately father and son are no longer on talking terms...
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    Other Travel insurance - added extra for death of grandparent?

    Hi, We are going on holidays in July and I have two grandparents both alive and doing well-ish. I'm wondering can you take out travel insurance which includes the death of a grandparent as most do not cover grandparents. I would not travel/would want to get home if anything happened either of...
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    Making a mini movie with photos & video clips?

    Hi, I am looking to make a 2-3 minute movie just showing the highlights of an event. I have 3 video clips on my phone and photos. I want to put them onto a cd/fob to put onto a projector for viewing. I just can't find an app or a website so that I can set them all up. There use to be one...
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