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Hi John My case has been with the FSPO since 2018 and we were told a year ago we are inpacted by a case that was upheld and caught up with the court case also. As per usual radio silence from Ulster Bank. I do think its a positive that if the similar case was upheld ours would likely be too...

Not as far as I was aware. In the exact same position as you @waI do wonderdo they just hope we will go away. I would be most definitely on for building some momentum around this. I cant seem to find information on the courts.

That's really very helpful. Thank you very much indeed

Hi Brendan Where can we find more information out about the particulars of each of these cases? We have been advised that our case has been paused by the FSPO because we are impacted by this action. I presume that if the Ombudsman upheld a complaint against Ulster Bank and if the High Court...

Folks is there any interest in getting a committee together here to get more momentum on this issue. Conscious some cases are still with FSPO to be assessed. If there is interest I'd be happy to facilitate discussion/ meeting/ central email box

Just wondering if anyone has had any progress with the FSPO and their case or indeed appeals panel?

This really is so disappointing and very disheartening. I understand that the FSPO is out the door but this ordeal has gone on far too long for some folk.

Wondering has anyone any update on their case? Weve gone back in a 4th response to UB via the FSPO this week. I must say what I found really insulting is the language used by the bank in their latest response saying that on the other part of our mortgage that we got our tracker back on after...

Yes it's a legal document so should absolutely be part of your SAR docs

Thanks so much...that's really helpful

Hi there Yes that's exactly what I am saying the first was their response to the Ombudsmans questions they had 20 days to do that...then on receipt of that information, we then responded with our comments and points. Our letter was then sent to their complex complaint team to which it took 15...

Hi John I agree...why was your case not identified as part of the examination as it sounds like it should have been. I'm not familiar with that condition 14c...it's special condition 2 and it's ambiguity that has caused the majority of cases to qualify for being impacted. Have you requested a...

Just checking in to see if anyone else has had any progress since? Were now on our third response to FSPO!!!

That is great news for you, really pleased for you .....sounds very interesting....wonder is there some back pedalling now happening!

Thanks for the update Is the adjudication stage the part where customer and bank are going back and forward supplying more challenge/evidence etc? Is the timeframe Youve specified including the delay while.ombudsman waited for cbi to do their final report or the normal timeframe for any...

From memory a couple of weeks...they usually ask for mediation with the bank first and from what I can see the bank are refusing so it goes straight to investigation...at that point you get a chance to send in any further info, comments or thoughts. It took then a further 6 months of waiting but...

@Chazza80

@Shazza80 Am I correct in saying this was the case from your appeal...I know the ruling wasn't upheld by the bank but the appeals panel agreed your case was deemed impacted?

I know it all just feel grossly unfair and inconsistent

Hiya they are also saying now that it is a lifetime product and also it was a term of redundancy that you held what you had!?