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Thanks again for the advice. I am expecting a call back today, and will write to them immediately subsequent to that, per Brendan's advice above, reflecting exactly what was said on the phone (Let's just say my note taking of the telephone conversations is *************************!). Bronte, I'm not going to...

Hi, Thanks for the feedback folks. Part of this is to check that I'm not going mad! Of course I have no issue with the concept of paying back what I owe - I'm not one of the 'money grows on trees' crowd! What I do have an issue with is that, due to them messing up what I understand to be a...

Regarding monthly payment, I don't want to go into too much detail (as, who knows, this could get legal). Suffice it to say that, after making what they said would be a slight adjustment (to account for the repayment date moving from the start to the end of the month), the repayment amount they...

Hi, We recently made a minor change to our Home Mortgage (we changed the date of the month that the repayment is due). As a result we were informed, and accepted, that there may be a minor recalculation of interest resulting in an increase of "no more than 50 euro". Imagine our shock when the...