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    Extra payment on top of VR

    Just wondering recently got vr but I am asking for the same package that my colleagues got 2 years ago should I be entitled to it ? basically ex colleagues got an extra payment signed off by the business but they are saying we are not entitled to it as it is business discretionary payment ...but...
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    Ulster Former First Active now Ulster Bank Customer

    Hi the people that were deemed impacted through first active have you received your redress yet?
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    Ulster Former First Active now Ulster Bank Customer

    Same here happy days wonder how long we have to wait for redress now? Another battle !
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    Ulster Former First Active now Ulster Bank Customer

    Hi @corktim can I ask what rate you were put back on and when did that happen ? Are you happy with redress ?
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    Ulster Ulster Bank redress in this quarter

    @emorr1975 It’s been over 3 years since I first reached out to ub
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    Ulster Former First Active now Ulster Bank Customer

    @Deenie so delighted for you ...at last!!
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    Ulster Ulster Bank redress in this quarter

    Hey just a general question for those who have got their redress is majority taken off your mortgage amount and then compensation sent to you by Cheque ? Just deemed impacted and trying to get my head around what will happen next ....not sure what way ub do it
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    Ulster Former First Active now Ulster Bank Customer

    Brill news @Miakk did they tell you when letter will be sent out
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    Ulster Former First Active now Ulster Bank Customer

    Anyone know what the tracker rate would be now
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    Ulster Former First Active now Ulster Bank Customer

    Delighted for you @Milo4444
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    Ulster Former First Active now Ulster Bank Customer

    Yes I signed that same agreement
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    Ulster Former First Active now Ulster Bank Customer

    And you too @ragdal at long last ...yes I think the email helped us to get our answers
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    Ulster Former First Active now Ulster Bank Customer

    Got phonecall to say I am impacted !!woohoo at last letter confirming in July and redress etc happening hopefully by sept 2018 ....the letter will tell me the reason why they deem me impacted
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    Ulster Former First Active now Ulster Bank Customer

    Hi did everyone that got in contact with the committee get an email address to contact ulster bank ...just received it there so plan to email tomorrow directly
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    Ulster Former First Active now Ulster Bank Customer

    Hey yes I got the same
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    Ulster Former First Active now Ulster Bank Customer

    I did the same April 2007 trackers were alive then !!
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    Ulster Former First Active now Ulster Bank Customer

    So my case is had a tracker account then went fixed for 3 years in 2007 signed the fixed term letter saying that I lose my tracker but could go on the prevailing tracker rate when term is up , then the product was no longer available in 2010 so lost complete tracker
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    Ulster Former First Active now Ulster Bank Customer

    They didn’t confirm that but said that the First active customers who signed the fixed term letter are not impacted
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    Ulster Former First Active now Ulster Bank Customer

    Yes and if they knew that why didn’t they let us know by a correspondence letter instead of the 60day wait letter!!
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