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I can't see myself getting anywhere with this, how long does it normally take? AIB even told me how to complain to the omdudsman.

I am, I will keep you posted

I am in the same position as Housefund123, I have told them I am going to the Ombudsman if they don't change their position. I did raise it with AIB via my TD and got a load of waffle back including "The regulation makes no reference to the use of prevailing deposit rates as a point of...