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We are in a similar position. Although sold and bought new house in 2015. We had to contact BOI re the original mortgage and I have also queried should we also be engitled to the mover rate. We made first contact at start of November and still waiting on a response to both issues!!

We originally drew down our mortgage in 2005 and fixed for 2 yrs in Oct 2006. We were never offered the tracker rate again and continued to go for fixed rates (as they were cheaper than the variable) . We subsequently sold and moved house at end of 2015,and took out new mortgage again with BOI...