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So it was just a call to say they owed me an extra 40 quid. Something to do with the time value on our last mortgage payment to them. As I said to the lady on the phone "Grand so. Haven't a clue what that means, but happy days"

@notabene no problem

@notabene it was totally out of the blue. I wasn't really paying much attention to the whole thing TBH, and I received no prior letter saying that my account was affected. I had started on a variable rate in 2005 but fixed for a year at a time until 2009 when I had to switch to another bank in...

Hi I got a letter with a cheque enclosed two weeks ago. It was a small amount as I left UB in 2009. Today, another registered letter arrived to tell me that they are going to ring me on Monday to discuss the matter further. Hubby in a panic thinking they made a mistake and want their money...