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We received the standard (non-)update letter yesterday, to confirm our account remains under review. For the first time the letter mentioned that our request may take a number of more months to be adjudicated on; this was the first mention of timeframe and positions the EBS review to run well...

I'd suggest that even if you have received a letter saying you are no longer part of the redress review and you may have a case, to go through the Appeal process within EBS, and failing that to go through the Ombudsman This is the correct channel in order to get your case looked at properly and...