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    PTSB PTSB - on expiry of fixed rate, tracker rate not specified

    I should be getting monthly letter shortly so. Disappointing.
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    PTSB PTSB - on expiry of fixed rate, tracker rate not specified

    No update with our case from PTSB, received our usual monthly letter saying still investigating and hope to have it wrapped up soon by post yesterday.
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    PTSB PTSB - on expiry of fixed rate, tracker rate not specified

    You would have to hope there is some talking going on in the background between CB and PTSB and that the reason they are slow to get back now.
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    PTSB PTSB - on expiry of fixed rate, tracker rate not specified

    We raised our complaint in November 2017 and have been getting monthly letters to say they are still investigating and to bear with them. Very slow, 7 months and no answers.
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    Has anyone got their tracker back from PTSB?

    Very disappointing
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    Has anyone got their tracker back from PTSB?

    They also seem to be taking the line that customers are not impacted when several of the other banks have now included customers with similar stories in the review.
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    PTSB tracker?

    Disappointing, if not surprising, statement from PTSB today following the central bank update today. The struggle goes on.
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    Switching from ptsb, but it now appears I am in the tracker review

    This one has similarities to our mortgage. Any update on how you got on?
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    PTSB tracker?

    The initial data access request went in June 2016 and the complaint then at the end of July 2016 after we got our file showing we defaulted to tracker. Will the FSO do anything while the central bank review is ongoing? 20 months and still ongoing is ridiculous. How can they not have your...
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    PTSB tracker?

    Rang PTSB today to follow up on my most recent letters to them, they advise our account is not being treated as impacted as the options letter they sent on would have advised us we were defaulting to a tracker and they had a letter from me saying that we wanted to go onto SVR as opposed to the...
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    PTSB ptsb's letter of 2007 to brokers

    What about people who went onto a fixed rate initially but there contract is silent as to whether they would go onto a tracker at the end of the fixed rate? We signed up in 2007 to a two year fixed rate- it would appear that these accounts were set up to default to a tracker as happened in our...
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    PTSB tracker?

    A coincidence surely... The more you look into this the worse it gets.
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    PTSB tracker?

    https://www.askaboutmoney.com/threads/ptsbs-letter-of-2007-to-brokers.198964/ this thread is interesting too. Seems PTSB issued letter to all brokers saying all existing fixed rates would roll onto trackers at the expiry of their fixed rate. There would appear to have been no SVR back then...
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    PTSB tracker?

    Thanks for the replies, they give me hope that all is not lost in our case. I dont understand why they would default our loan onto a tracker rate in March 2009 when they had finished offering them to new customers if they were not obliged to do so. I dont buy that it was their policy...
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    PTSB tracker?

    Hi Runningman If you dont mind me asking, on what grounds did FSO find in favour of PTSB? What explanation did PTSB give for not having the options letter they allege they sent setting out the tracker rate? And what was PTSB response to why you mortgage defaulted to a tracker after the first...
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    PTSB tracker?

    Thanks for the reply Runningman. Did you do a data access request? I did and they still cannot locate the options letter they sent us in Feb/March 2009 which I find a little odd. I cannot remember what was on the options letter when they sent it so cannot say whether we were ever informed we...
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    PTSB tracker?

    Hi Have a query as to whether anyone else is in the same position as ourselves? We bought in 2007, PTSB loan offer issued in January 2007 and drew the mortgage down in late March 2007, fixed for two years- loan offer stated that general mortgage loan approval condition 5 "conditions relating...
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