Aer Lingus cancellations

What phone number to follow my refund? I've heard nothing since requesting my refund in April.
 
Mine still showed as going even after the departure date then disappeared about a week later. How far away is it? Also my refund arrived today at last!
 
Anybody with Aerlingus flights for mid July and beyond being told their flight is cancelled or being offered refunds/vouchers already? Just wondering if our flight is going ahead. It shows as sold out on the web.
 
If the refund isn't forthcoming from a merchant then go to your bank and request a charge back.

I sympathize with Aer Lingus but they have no right to keep my money.
 
His outbound flight time had been changed from 3.45 pm back to 9am. His return journey on the 13 th July was cancelled. He got word of this cancellation two days after he had been told about him getting his refund.
 
coolaboola12 said:
Just got email offering a voucher :)
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Applied for the voucher and then got email today saying the flight was cancelled so applied for a refund. I have a feeling though they will issue the voucher and say sorry you applied for a voucher so no refund. Im ok with that but a bit sneaky if thats the strategy
 
It is hard to tell at the moment if flights will be cancelled . You will get an email if it is cancelled. I think that there is a meeting later next week to discuss the flight situation .
 
Ceist Beag said:
Our flight has now been cancelled (outbound flight date was July 2), email received suggesting options of vouchers or change the dates. No mention of how to obtain a refund. I rang the reservations number (01 7617834) and the advice there is that you cannot process refund requests over the phoner. You must complete the refund request form on the website (https://www.aerlingus.com/support/forms/refund-request-form/).
So I did this now and have received a case reference number. It was all pretty straightforward so far. Now I just wait ... hopefully it will remain a straightforward process.
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Email received saying refund has been processed now and to be patient while awaiting the payment to be received. All in all that was very straightforward and stress free.
 
Ceist Beag said:
Email received saying refund has been processed now and to be patient while awaiting the payment to be received. All in all that was very straightforward and stress free.
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Payment now fully refunded to my card. So just 3 weeks from receiving the cancellation email to getting the money back. Excellent work Aer Lingus.
 
I am waiting since 26th March for a refund. Today I rang them. I was waiting for one hour and 6 minutes when the jingles finally stopped and I awaited the sound of an agent. Beeps followed. Extremely annoying to say the least.
 
Suz2015 said:
Do you think Aer Lingus flights for 20th July, return 27th July will be cancelled?
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Just wondering was it cancelled? If so how much notice did you receive? Is there any way of knowing how many flights they are cancelling? Especially interested in flights to Toronto. Thanks
 
Update: I had return tickets to Faro booked for early April. A full refund arrived in my Visa account on 25th July.
 
I booked aerlingus flight to Toronto in September, it was a smart ticket , which covers case and meal, however it says no refund for cancellations, I still don't know if this flight will go ahead as they are unable to tell me.
 
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