Sorry, you are dead right.
There must be hundreds, if not thousands, of people with the following qualifications immediately available:
Desirable Requirements:
In addition to the above essential requirements, the following criteria are also highly desirable for
the role of Adjudication Officer:
Knowledge or experience of consumer protection or complaints handling in consumer services,
financial services and/or pensions;
Knowledge or the ability to quickly develop and maintain a good knowledge of the financial
service and/or pension landscape including products and the relevant legislation, regulation and
codes that apply to the sector;
Knowledge or experience of the regulatory framework for financial services including pensions in
Ireland and/or the EU;
A good understanding of the law and the principles of natural and constitutional justice;
In depth knowledge and understanding of legal, judicial and fair procedures;
Familiarity with the key elements of the Financial Services and Pensions Ombudsman Act 2017.
In addition to the specific requirements set out above, candidates should have all the abilities required
of an Executive Officer. In particular, candidates must demonstrate, by reference to specific
achievements in their career to date, that they possess or have the capacity to acquire the following
qualities, skills and knowledge required for the role of Executive Officer as identified by the Public
Appointments Service Executive Officer level competency framework and set out in the table below.
