TheLastBeep
Registered User
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- 30
We recently came to the end of a 12 month period with Sky where I had negociated some discounts on our account.
Now that these discounts have ended our monthly bill has increased from ~€70/month to just over €100. I called Sky to inform them that I wanted to cancel and did my homework beforehand to see what I could get with other providers. For similar service, the introductory offers with other providers are around €65/month.
During the call Sky tried to encourage me to stay and made a couple of offers, first reducing my monthly bill to €88/month and then finally to €82. I told them that this was still too high as it was more than I was previously paying and significantly more than their competitors offering.
So, now we are in the 31 day cancellation period with Sky. For various reasons I would ideally like to stay with Sky but I object to paying more for my "loyalty", which Sky specifically mentioned during the call.
So my question is, has anyone been in this situation recently? If so, did Sky contact you again during your cancellation period with a better offer and if so, what level of discount were they offering? I'm happy to wait it out but obviously want to avoid any interruptions in service.
Now that these discounts have ended our monthly bill has increased from ~€70/month to just over €100. I called Sky to inform them that I wanted to cancel and did my homework beforehand to see what I could get with other providers. For similar service, the introductory offers with other providers are around €65/month.
During the call Sky tried to encourage me to stay and made a couple of offers, first reducing my monthly bill to €88/month and then finally to €82. I told them that this was still too high as it was more than I was previously paying and significantly more than their competitors offering.
So, now we are in the 31 day cancellation period with Sky. For various reasons I would ideally like to stay with Sky but I object to paying more for my "loyalty", which Sky specifically mentioned during the call.
So my question is, has anyone been in this situation recently? If so, did Sky contact you again during your cancellation period with a better offer and if so, what level of discount were they offering? I'm happy to wait it out but obviously want to avoid any interruptions in service.