Hi all,
Basically was in a very high end hotel a few weeks back. Got into the room and noticed the bathroom door was faulty. When closed you could not open from inside the bathroom, I highlighted this to reception and they advised a repairman would be up to repair. This was at about 10:30pm. I waited, nothing happened.
Decided to go to sleep.
Woke at 3am, went to the toilet, as per habit closed the door behind me and I then experienced one of those slow motion reactions turned around and saw the door click shut behind me. Tried to open the door... Nothing...
The room is a bathroom, radiator constantly on, no windows etc etc...I yelled, banged and tried to open the door for hours... 6hours to be exact. Saga came to an end when a hotel employee heard me banging and came to investigate. He opened my door, white as a ghost and found me locked in the bathroom.
I addressed to management as soon as I was out, they brushed it off and basically told it was only something small...
My question is, do I have a legal case here? It was very stressful being locked in a confined space not knowing when I'd be released. It could of been hours before the cleaner came in, and god knows what would of happened if I had the "do not disturb" sign on the door.
Surely the hotel has a health and safety obligation that has gone completely astray here? It could of ended alot worse than it did, but it was still very distressing. What are my entitlements? rights?
Thanks
Basically was in a very high end hotel a few weeks back. Got into the room and noticed the bathroom door was faulty. When closed you could not open from inside the bathroom, I highlighted this to reception and they advised a repairman would be up to repair. This was at about 10:30pm. I waited, nothing happened.
Decided to go to sleep.
Woke at 3am, went to the toilet, as per habit closed the door behind me and I then experienced one of those slow motion reactions turned around and saw the door click shut behind me. Tried to open the door... Nothing...
The room is a bathroom, radiator constantly on, no windows etc etc...I yelled, banged and tried to open the door for hours... 6hours to be exact. Saga came to an end when a hotel employee heard me banging and came to investigate. He opened my door, white as a ghost and found me locked in the bathroom.
I addressed to management as soon as I was out, they brushed it off and basically told it was only something small...
My question is, do I have a legal case here? It was very stressful being locked in a confined space not knowing when I'd be released. It could of been hours before the cleaner came in, and god knows what would of happened if I had the "do not disturb" sign on the door.
Surely the hotel has a health and safety obligation that has gone completely astray here? It could of ended alot worse than it did, but it was still very distressing. What are my entitlements? rights?
Thanks