We live in a apartment with a property above us.
The other day we came home to find the kitchen flooded. This was caused by a leak in the mains pipe that services the property above us and for some reason runs up through a duct in our kitchen. The wooden floors are starting to warp and I am sure some of the skirting boards will follow and maybe even some of the tiling.
As this is a mains supply to apartment above, the management companies property insurance should cover this right?
They are saying that there is an excess of €2k which they will not cover. Is this right? why should I be put out of pocket.
I am an owner occupier and fully paid up on my management fees (if that makes a diference)
Any advise would be greatly appreciated.
The other day we came home to find the kitchen flooded. This was caused by a leak in the mains pipe that services the property above us and for some reason runs up through a duct in our kitchen. The wooden floors are starting to warp and I am sure some of the skirting boards will follow and maybe even some of the tiling.
As this is a mains supply to apartment above, the management companies property insurance should cover this right?
They are saying that there is an excess of €2k which they will not cover. Is this right? why should I be put out of pocket.
I am an owner occupier and fully paid up on my management fees (if that makes a diference)
Any advise would be greatly appreciated.