Apparently some at Ulster Bank have completely lost the faculty of thought and reason.
Consumers who exercise their right to shop around for their own mortgage protection policy seem to have unnecessary obstacles put in their way.
The most recent hoop people are being asked to jump through is to obtain an 'official letter' on company headed paper stating a recently (by recent I mean in the last few hours) issued mortgage protection policy they have obtained elsewhere hasn't been assigned to any other institution. On receipt of such a letter Ulster Bank will then seek assignment on the policy.
Most Ulster Bank employees recognise the exercise is unnecessary and wasts time but their hands are tied as the instructions come from above.
Has anyone else come accross this or can anyone tell me if there is a logical explanation for such a request because I can't see any?
Consumers who exercise their right to shop around for their own mortgage protection policy seem to have unnecessary obstacles put in their way.
The most recent hoop people are being asked to jump through is to obtain an 'official letter' on company headed paper stating a recently (by recent I mean in the last few hours) issued mortgage protection policy they have obtained elsewhere hasn't been assigned to any other institution. On receipt of such a letter Ulster Bank will then seek assignment on the policy.
Most Ulster Bank employees recognise the exercise is unnecessary and wasts time but their hands are tied as the instructions come from above.
Has anyone else come accross this or can anyone tell me if there is a logical explanation for such a request because I can't see any?