There is always a lot of negative posts , not just here, about Ryanair but here is a positive one. We, Mrs j and I were checking in for a flight on the app when we met with a problem in entering the passport number . We could not sort it so had to get on to web chat. It was fast in getting through and they were very helpful and very caring, the issue was resolved by a very professional agent and not rushed in any way.
So well done to Ryanair.
So well done to Ryanair.