in November 2011 I began a long battle with PTSb to be given the tracker rate I had been denied. After months of arguments the agreed to give me a tracker as 'a goodwill gesture'- nice of them. They gave me a rate of + 3.25 and refunded me about 1900 euro I think. I had lost the will to fight anymore so I accepted this after they refused to further negotiate when I claimed that they should have offered me the rate at the time which I broke fixed rate ie. Jan 09 not expiry which was jan 10.
My story is similar to many. I was contacted by PTSb with a 'wonderful' offer of a no penalty break from fixed rate. I believe they deliberately targeted people like ourselves and tricked us into loosing thousands of euro. They of course completely denied this when I questioned them in 2011.
Now I am again furious with PTSB as I contacted them to make sure we were included in this redress scheme and they tell me we are not. How are we not entitled to the same compensation as others just because we brought it to their attention earlier? Our original contract did not specify a rate. We took out a 365000 mortgage in jan 2007 to buy our 380000 home. We broke 3 fixed rate in jan 09. 1900 seems a very low amount of overpayment. They never provided us with details of how they got this figure. Anyone have any idea what I should do now?
We were desperate to move in 2011 and just accepted the 3.25. We have since given this up and have a 141% negative equity mortgage. They took back the tracker!!! Feel like PTSB out to get us and always win. Anyone with any advice or help?
Update for clarification: I moved home in 2012 and surrendered the tracker to move onto an SVR with ptsb
My story is similar to many. I was contacted by PTSb with a 'wonderful' offer of a no penalty break from fixed rate. I believe they deliberately targeted people like ourselves and tricked us into loosing thousands of euro. They of course completely denied this when I questioned them in 2011.
Now I am again furious with PTSB as I contacted them to make sure we were included in this redress scheme and they tell me we are not. How are we not entitled to the same compensation as others just because we brought it to their attention earlier? Our original contract did not specify a rate. We took out a 365000 mortgage in jan 2007 to buy our 380000 home. We broke 3 fixed rate in jan 09. 1900 seems a very low amount of overpayment. They never provided us with details of how they got this figure. Anyone have any idea what I should do now?
We were desperate to move in 2011 and just accepted the 3.25. We have since given this up and have a 141% negative equity mortgage. They took back the tracker!!! Feel like PTSB out to get us and always win. Anyone with any advice or help?
Update for clarification: I moved home in 2012 and surrendered the tracker to move onto an SVR with ptsb
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