House Alarm switching from Eircom Phone watch

Discussion in 'Homes and gardens' started by MUM2KIDS, Nov 3, 2010.

  1. MUM2KIDS

    MUM2KIDS Frequent Poster

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    Hi, Just moved house and the existing alarm system is Eircom Phone watch. The reconnection fee is €110 plus c€25m mainteance. In the current enviroment this seems high but it is what it is. My quesion is if I dont go with Eircom for the alarm system do I have to get the house rewired by anohter alarm comapny or can the exisiting box / wiring be used by some one else... . If No can anyone recommend a good alram system besides Eircom.
     
  2. net64

    net64 Frequent Poster

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    My house has an alarm that was an eircom monitored one.I just have it as a standard alarm with no monitoring.
    No need to change anything!
    Net64
     
  3. Papercut

    Papercut Frequent Poster

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    Yes, it should still work as a stand alone system, but the chances are that you don't have the user code.

    You could try contacting the previous owners & asking them for it.

    Phonewatch don't supply an external siren, just a dummy box, but the internal one will still ring.

    A lot of people are now self-monitoring by getting a text message dialler or a GSM dialler installed which send text messages to nominated mobile phones if the alarm is triggered. Both of these options would be cheaper in the long run than call centre monitoring.

    An alarm installer would need the engineers code in order to do anything to your system, but they can do a factory reset which would solve that problem.

    You could ring around & get a quote for how much this would cost, or might get some pointers from some of the helpful guys HERE over on boards.ie
     
  4. MUM2KIDS

    MUM2KIDS Frequent Poster

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    Tahnks for your replies - the eircom phonewatch thread on boards has been very useful
     
  5. alt1

    alt1 Frequent Poster

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    There system can be used as a stand alone alarm without reconnecting to the monitoring.

    If it is a HKC 8 zone secure watch panel you could get the panel reprogrammed to text your mobile, up to 19 mobile numbers can be added. They dont lock there systems so you wont have to worry about the codes if this is what you want to do. Any alarm company should be able to do this for you.
     
  6. DBK100

    DBK100 Frequent Poster

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    "Welcome to PhoneWatch™, Ireland’s leading monitored home security experts."

    I'm surprised that Eircom haven't been pulled up over their use of the word "monitored" for these alarms. They are not monitored.

    Monitor: To check, observe, watch, to keep close watch over, supervise, to watch or check on (a person or thing).

    These alarms do none of these things. What they do, when triggered, is send an automatic (auto-dialer) signal to Eircom which is then responded to with a phone call to you.
    You are contractually tied in to paying fees for the person in Eircom to telephone you.
    Good for Eircom, but not so good for you!
    Alarm Auto-dialers can be programmed to contact your mobile and your key-holder's.
    No need for Eircom, - Go with an Auto-dialer. You will save a fortune on the servicing and battery costs too!

     
  7. alt1

    alt1 Frequent Poster

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    I agree with you. The funny thing is there ad on the telly. It does not work the way they make it look. Your alarm activates, 30 seconds later the alarm dials the monitoring station. They receive the signals 3 seconds later. They ring a keyholder. Keyholder has to go to the premises to meet the guards. How long has the burglar being gone before either arrive :)

    Another thing is there €25 maintenance and monitoring for the first year. The alarm is under 12 month warranty in the first year. They say you are entitled too two free system tests per year.
    So why do they charge maintenance in the first year :eek:

    Makes no sense :confused:
     
  8. Ann1

    Ann1 Frequent Poster

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  9. AlbacoreA

    AlbacoreA Frequent Poster

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    AFAIK they won't come out unless there more than one sensor thats been triggered.
     
  10. odt

    odt Frequent Poster

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    I have a GSM text dialler and HKC alarm. We use a meteor PAYG sim card in the text dialler, just needs to be topped up online once a year (€10) to stay activated. It is programmed to text myself and my partner upon activation, plus some other family members.

    Also, you can turn on/off your alarm, check the status of the alarm etc. by texting the GSM dialller.

    In my opinion, 'Phonewatch' services are not good value for the service they provide.
     
  11. airgead07

    airgead07 Frequent Poster

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    I've been told that HKC alarms systesm are better than Astec systems. Has anyone good/bad experiences of either?
     
  12. alt1

    alt1 Frequent Poster

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    I know, I was replying to DBK100.

    Quick question, do Eircom service your alarm twice per year ?
     
  13. alt1

    alt1 Frequent Poster

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    Both system are good if your looking for a wired system. Astec have the 10 zone fusion as there latest panel. It can use 2 wires for its devices, good for if you have problems with the cables in a upgrade.

    HKC have the 10 zone securewave as theres. With the HKC system you can have up to 70 wire free device, wire free external, internal bell, Secure keyfobs. also good for if you have problems with cables as you can just add wire free devices on to the windows with problems. It gives HKC the advantage over buying the Astec for nearly the same price. I cant understand why Astec never brought out a hybrid panel as thats the way the market went.
     
  14. DBK100

    DBK100 Frequent Poster

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    ODT's description is perfect. What more would you want from an alarm system? Certainly not a third party on a hefty annual subscription to do what a simple auto-dialer does.

    It does confirm for me how cynical Eircom's service is. Remember their scare-mongering radio and TV ads?
    Even their recent ones have attempted to put the fear of God into you about being burgled while at home. Think of your children: what kind of parent would you be if you didn't have Eircom Phonewatch monitoring their safety while you slept??

    Good old post here on the system:
    http://www.askaboutmoney.com/showthread.php?t=2903
    (I did find myself wondering were the batteries put in half-charged. Wouldn't surprise me.)
     
  15. Armada

    Armada Frequent Poster

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    Yes, they do mine, and I have it installed in two premises. I must say that I have had good service from Phonewatch especially with the system installed in my business premises.

    To me it is worth the monthly fees, but to each his own...
     
  16. alt1

    alt1 Frequent Poster

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    It is a strange response from an alarm company such as them especially when there motto is securing peace of mind.
    If it was the case of a bad batch of batteries then all the batteries should of being replaced at once.
     
  17. alt1

    alt1 Frequent Poster

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    You are one of the lucky ones then :)
    The reason I asked is because most people with there system installed never see them till they have a fault with there system even though there system need to be tested every year. They include two visits in there costs.

    I agree Armada, it is worth having the alarm monitored. I have the same myself but it is not as expensive as they charge. If you need garda response for any reason you will not have it by monitoring the alarm yourself.
     
  18. Leo

    Leo Moderator

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    How much does this service cost per year, and how much discount does your insurer give you for having it? My guess is the former is a much larger figure than the latter.
    Leo
     
  19. Ann1

    Ann1 Frequent Poster

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    No it just covers monitoring. Also checked the monthly payment again and it's actually €16 not €19 as I stated in my first post.
     
  20. Ann1

    Ann1 Frequent Poster

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    It costs €192 a year. I don't think we get a discount on our home/contents insurance for having it but I will check that out in the next few days. We need it to comply with our contents insurance. In fact we would not have installed an alarm at all only that our insurer said we had to have one.