I am a member of a defined pension fund. Mercer manage the pension. I am not having any luck with Mercer at the moment. I cannot get them to answer some simple basic questions. I contacted the trustees of my pension fund to see if they had someone in Mercer who actually is a designated person who deals with our company plan and who might be able to help me as I was being passed around Mercer like snuff at a wake. Now I have the new problem that the trustees won't even reply to my correspondence. Are trustees required to communicate with their members?