they didn't give me the option of where the money would go, warehouse or base loan.
Hi Ladybird
Not sure that they should have given you this option.
It's as if you had two mortgages - An active one of €200k and a warehouse of €100k.
Both were denied the tracker and I think it was right to apportion the €30k write down in proportion.
Of course, the complicated and correct thing to do would have been to examine each case individually.
Would they have needed the split if they had been on a tracker of 1.5%?
If not, then reset the mortgage according to the original with no split.
I suspect you are far better off the way they have done it. You still have a split.
I think you probably have a good case for arguing that the 30% bonus should be paid as it was their delay which caused you to miss the deadline.
If you miss the 5 year deadline, there is a 20% bonus for payments off the warehouse between 5 and 10 years. So say the following figures
Total write down: €30k
Write down against warehouse: €10k
Additional write down at 30%: €3,000
Additional write down at 20%: €2,000
Cost of missing the 5 year deadline: €1,000
I would be surprised if they rejected a complaint on this over €1,000 if you are happy otherwise.
Brendan