Hi there.
We are a couple wirh a montly income of 5600net. We ran into mortgage arrears as my husband was unemployed so we currently have a mortgage of 324k of which 76k are arrears with Start mortgages. we entered into payment arrangement of 1,985 in feb 2016 even though 1827 is our contractual payment amount with a view of capitalising the arrears after 12 months. we didnt make full mortgage payments in june or July as we had to replace my car the timing chain went so we had no car. in september the girl only took the contractual amount from my card as i was ringing them to make payment. Start issued us a letter on october 16th that our payment arrangement was broken and we should fill in another sfs and be reassesed. do we appeal the letter as they took the incorrect anount or go ahead and do anotherr sfs and be reassesed? what options might they offer us? interest rate reduction? we are currently on 4.55per cent but theyve mentioned reducing it down to 4percent
Any advice really appreciated
We are a couple wirh a montly income of 5600net. We ran into mortgage arrears as my husband was unemployed so we currently have a mortgage of 324k of which 76k are arrears with Start mortgages. we entered into payment arrangement of 1,985 in feb 2016 even though 1827 is our contractual payment amount with a view of capitalising the arrears after 12 months. we didnt make full mortgage payments in june or July as we had to replace my car the timing chain went so we had no car. in september the girl only took the contractual amount from my card as i was ringing them to make payment. Start issued us a letter on october 16th that our payment arrangement was broken and we should fill in another sfs and be reassesed. do we appeal the letter as they took the incorrect anount or go ahead and do anotherr sfs and be reassesed? what options might they offer us? interest rate reduction? we are currently on 4.55per cent but theyve mentioned reducing it down to 4percent
Any advice really appreciated