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  #1  
Old 18-11-2010, 10:44 PM
Shepherd Shepherd is offline
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Default Problem trying to uninstall AVG free

I need to uninstall AVG free anti-virus on my laptop but I keep getting the following error message: -
Severity: Error
Error code: 0xE001D02B
Error message: AVG product not installed, uninstallation request ignored


How can this be when it comes up on the program list on the control panel? I would appreciate it if anyone could help. Thanks.
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  #2  
Old 19-11-2010, 12:40 AM
AlbacoreA AlbacoreA is offline
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Try re-installing it then uninstalling it.
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  #3  
Old 19-11-2010, 08:59 AM
demoivre demoivre is offline
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Try appremover or AVG Remover tool.
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  #4  
Old 19-11-2010, 07:59 PM
ajapale ajapale is offline
 
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I have spent scores of fruitless hours trying to get rid of AVG free from my laptop.

Life is too short and in the end I just bough a cheap new lap top.

I would never go near AVG again. I have installed Microsoft security essentials on the new machine and it is working very well.
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  #5  
Old 19-11-2010, 08:15 PM
Shepherd Shepherd is offline
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Quote:
Originally Posted by ajapale View Post
I have spent scores of fruitless hours trying to get rid of AVG free from my laptop.

Life is too short and in the end I just bough a cheap new lap top.

I would never go near AVG again. I have installed Microsoft security essentials on the new machine and it is working very well.
Hi ajapale,

I installed MSE last night also and so far so good but it does recommend that you uninstall any other antivirus programs on your system so I will have another go. Is there any downsides with MSE?? I really had no problems with AVG for the past 2 or 3 years.
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  #6  
Old 19-11-2010, 08:16 PM
Shepherd Shepherd is offline
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Quote:
Originally Posted by demoivre View Post
Thanks Demoivre - I will try that now.
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  #7  
Old 20-11-2010, 09:37 AM
AlbacoreA AlbacoreA is offline
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Quote:
Originally Posted by ajapale View Post
I have spent scores of fruitless hours trying to get rid of AVG free from my laptop.

Life is too short and in the end I just bough a cheap new lap top.

I would never go near AVG again. I have installed Microsoft security essentials on the new machine and it is working very well.
Thats just nonsense. Theres nothing so bad you can't uninstall it even manually using regedit. You could just even re-install windows. Buying a new laptop doesn't make any sense to fix that problem.
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  #8  
Old 20-11-2010, 09:40 AM
AlbacoreA AlbacoreA is offline
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I switched from AVG to MSE mainly because AVG has become quite slow on older PC's. Also it seemed to have a lot more ads about the full version. I think the company changed hands a while back and that when these changes started to happen.

My only issue with MSE, is that it gives a warning about the machine not being protected until it picks up the internet to check for updates. Which confuses some people, and is a bit daft on a latop which might not be connected all the time.
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  #9  
Old 20-11-2010, 11:58 AM
ajapale ajapale is offline
 
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Quote:
Originally Posted by AlbacoreA View Post
Thats just nonsense.
The laptop is over 5 years old (XP) and its perfect in all other respects. I now use it for non internet related activities.

If I can find the thread which detailed the hours of frustration I had trying to rid the machine of AVG and its various components (installers, updaters and unwanted ads etc) Ill post it here.

As you said some thing happened at AVG a couple of years ago and since then it has been a frustrating experience.

I find MS Secutity Essentials quiet good but it was Important to fully uninstall the Norton (or was it McAffee I cant remember) "tease ware" that came preinstalled.
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  #10  
Old 20-11-2010, 12:05 PM
ajapale ajapale is offline
 
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Quote:
Originally Posted by Shepherd View Post
Is there any downsides with MSE?
The only down side I experienced when I downloaded it is the that the down load process tries to "sneak in" some other microsoft product. Microsoft Essentials "Something or Other". It took me some time to realise that this had happened but it did prove easy to un install.
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  #11  
Old 20-11-2010, 08:37 PM
chasm chasm is offline
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Quote:
Originally Posted by Shepherd View Post
I need to uninstall AVG free anti-virus on my laptop but I keep getting the following error message: -
Severity: Error
Error code: 0xE001D02B
Error message: AVG product not installed, uninstallation request ignored


How can this be when it comes up on the program list on the control panel? I would appreciate it if anyone could help. Thanks.
I took AVG off my PC last year, and had the same issue. I found that if you make sure avg is up-to-date first, then uninstall it worked.
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