Same here, still paying into the funds monthly.
Easy to deal with via on-line access or via emal/phone. Phone goes to a call centre type operation who may not have in-depth knowledge of some aspects. For example, the had no idea what "rebalancing" funds ment, and had to refer it to someone else. But once it was referred it went fine.
I have some of these funds since before they moved to Irish Life and I have received annual statements from them and contacted them by email and through their web site. I have found them easy to deal with.
Ever tried to add to these funds since Irish Life took over? If so how did you find them to deal with?Same here. Irish Life seem fine to deal with.
Ever tried to add to these funds since Irish Life took over? If so how did you find them to deal with?
Same here, still paying into the funds monthly.
Easy to deal with via on-line access or via emal/phone. Phone goes to a call centre type operation who may not have in-depth knowledge of some aspects. For example, the had no idea what "rebalancing" funds ment, and had to refer it to someone else. But once it was referred it went fine.
I've a monthly DD set up (goes back to QL days). I've had no problem dealing with them; fund switching, etc.Hi, via which method do you pay into your funds? They told me they cannot accept DD's/electronic fund transfers. Insisted on Bank drafts or Postal orders which incur their own fees of course.
I've a monthly DD set up (goes back to QL days). I've had no problem dealing with them; fund switching, etc.
As for IL not accepting DDs/efts etc. if you look at the Policyholder circular that was distributed to all QL policyholders before the transfer of policies to IL took place it says that “There will be no changes made to your existing policy terms and conditions”, so if your old QL policy t&c allowed eft I would think you could argue with IL that they are required under the transfer agreement to honour your old QL t&cs and efts should be allowed.
Hi, via which method do you pay into your funds? They told me they cannot accept DD's/electronic fund transfers. Insisted on Bank drafts or Postal orders which incur their own fees of course.
As far as I recall one of the advantages of a long-term investment in QL funds was that after 10 years, the annual mgmt fees were reduced. My recollection is that the reduction was to 0.5% for those funds which were charging 1% pa in the first ten years. I've gone to check old QL documentation but cannot find anything that confirms the above. Does any AAM reader recall such a provision? I am curious as my own QL funds, begun in 2006, transferred to Irish Life in 2012.