Yep, this is exactly the sort of situation where help from someone trained in ergonomics is a good idea. My problem is with the notion that this sort of thing is required even if no issues have been raised by any employees.
And you see, I would look at Diziet's story differently... I would see that his situation is a perfect example of how a prgramme of WSA would have prevented his injury. What is wrong with that concept?
but basically unless someone says “hay, I’m having a recurring problem because of how I work and I can’t seem to sort it out” it won’t figure large on our radar
Again, rather than waiting until an employee suffers pain for an extended period of time, why not put systems in place to prevent them suffering the pain in the first place? (Leaving aside completely the fact that legislation requires it) . On a purely human level, surely it's better to prevent the pain, rather than that trying to remedy the pain?
I really don't see what is so controversial about a basic programme of WSAs, or why someone would react so negatively to them. They are not some hare-brained idea that I came up with... they are widely accepted as Best Practice in the field of H&S, and are widely implemented by enlightened employers.