Returning bins to Greyhound

elcato said:
I know this is an old thread but the theme is the same. I just tried to tell them to sling their hook due to non-collection of my green bin on Monday only to be told that there is a €40 cancellation fee. (No mention of a refund). As I have paid for the year I will continue till December but I have no intention of paying the 'sanitation fee'. I'm awaiting a response to my complaint to the (non) customer care section but I won't hold my breath. Has anyone managed to return the bins on finishing with this shower ?
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Im sure a trip to the small claims court would be a nice way to have your say against Greyhound and their shockingly bad service when it comes to wheelie bin collection.
 
Sent a tweet to Greyhound on Monday - empty bins picked up this morning - I'm happy with that. I had terrible experience before with e-mails not being answered so maybe Twitter is the way to go with them.
 
In general i found Greyhound to be a nightmare to deal with. Thorntons the polar opposite.
 
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