Long time lurker, first time poster.
We've been with UPC at our current address for about 2.5 years now. Setup is basic TV & Multiroom & Broadband, initially at €52 PCM (IIRC) and more recently at €57.49 PCM as there was a price increase around Christmas 2012.
We felt that they had been good value as 1. they have provided near-100% uptime and 2. added a lot of extra channels in the past 6 months.
Reasons for using them initially was that Sky did not offer broadband at the time and we did not want two seperate bills which also worked out more expensive.
Sky now offer broadband meaning the equivalent bundle comes in at €52 PCM.
I contacted UPC via IM on their FB page that we were happy with the service and could they match this or we would consider moving. Their Customer Loyalty department called back and offered more channels and faster broadband or that they could provide the existing package at €42 PCM.
€57.49 x 12 = €689.88, €42 * 12 = €504 equals an annual saving of €185.88.
I thought that was a daycint discount considering I only put in 5 minutes work - 2 minutes pricing the equivalent package with Sky and 3 minutes worth of a Facebook message to UPC.
We've been with UPC at our current address for about 2.5 years now. Setup is basic TV & Multiroom & Broadband, initially at €52 PCM (IIRC) and more recently at €57.49 PCM as there was a price increase around Christmas 2012.
We felt that they had been good value as 1. they have provided near-100% uptime and 2. added a lot of extra channels in the past 6 months.
Reasons for using them initially was that Sky did not offer broadband at the time and we did not want two seperate bills which also worked out more expensive.
Sky now offer broadband meaning the equivalent bundle comes in at €52 PCM.
I contacted UPC via IM on their FB page that we were happy with the service and could they match this or we would consider moving. Their Customer Loyalty department called back and offered more channels and faster broadband or that they could provide the existing package at €42 PCM.
€57.49 x 12 = €689.88, €42 * 12 = €504 equals an annual saving of €185.88.
I thought that was a daycint discount considering I only put in 5 minutes work - 2 minutes pricing the equivalent package with Sky and 3 minutes worth of a Facebook message to UPC.