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I will be one of those customers in arrears. Been chasing then for the redress pack, latest I have received heard is that they will have some info for me next Monday but the pack will not be issued until a later date, apologises Brendan, I could not find your email address

My existing tenants gave me the forms just last week, while I'm happy to go along with it, what about if I decide to raise the rent, is it rent stuck in stone once you've signed up? I only ask I did a rent review last December, it's still @€200 below market value, even after raising it by €80...

@todo - they changed the address on my account to some one else's address in Harold's Cross and then sent out the decision on letting me sell the house - a type of letter of offer I suppose. It was only when I approached them to state they were in breach of the Central Bank's code of conduct by...

Hi, I have a mortgage with Bank of Ireland, I sold the property with a shortfall and offered to transfer the shortfall to a property I had inherited and moved into. The process took over 2 years, short version is I did the arrears process 4 times due to different issues with the bank (not...