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Yes @Rakitom - yes, exactly put.

My compensation was 20% of overpayment over nine years. Time value was 1% of the overpayment. Considering the harassment I endured for many years- bombarded by offensive phone calls and letters; the denials, refusal to admit they were wrong; making me feel like I was stupid; the stresses of...

That's fantastic @peemac. The 5% time value is a good result. Mine was 1%. Are you going to challenge the compensation or are you accepting the terms?

Gosh @peemac you’re a wiz. Thanks for that. I’ll stay quiet about it so

KBC returned my tracker rate of 0.95% at the beginning of March. However, beginning of March I still received mortgage interest relief of €28 at the previous rate of 4.25%. Has anyone else noticed that the bank has neglected to reduce mortgage interest relief after returning their tracker? I...

I received an email from KBC with confirmation of the tracker rate of 0.95% from 1st March

How far did you go with the FSO ? Did they adjudicate in KBC's favour or just fob you off? Mauritius: They adjudicated in favour of KBC. Which goes even further to prove your points. And I will repeat - the trackers only became valuable with hindsight. No one signed up for a tracker in...

I had to restructure in January 2009. That was how they got my tracker rate from me. it only took 9 years to get it back! And the FSO did nothing to help. KBC never thought they would have to give those trackers back. Believe me; in November 2013 I sat in an office in KBC when they casually...

I heard the Class Action might introduce here allowing groups to take actions against banks but I agree with @peemac above. Many cases taken literally by reading the contracts might not succeed. I wouldn't agree, though, that "KBC did nothing wrong." What they did was cleverly and often...

@Aisling1 'Class Action'? Not to mention the failings of the previous Financial Ombudsman. I will certainly be writing a better to that office to highlight how they failed me in my case.

@estuarine You're spot on. I rang them today too. KBC confirmed my new rate change over the phone but they have failed to put it in writing. I have written two emails (requesting a refund of the overpayment of interest on 1st February as it was not in my settlement cheque) but they have failed...

I’m so sick of there standard 2018 line “an error was made” - it was never an error. KBC fought me to the Ombudsman and absolutely refused to admit they had done anything wrong. It’s only now that they have been caught that KBC are admitting they were at fault all along. It’s close to criminal...

@peemac thanks you’re right. I will request that. Though the tracker booklet I received from KBC says they do this as a matter of course.

Dear @estuarine thank you so much for your very kind message. Please let me know when your case gets resolved. All the best for everything. Maur

Hi @estuarine: Thank you for highlighting this issue. It's a very important point and not one I fully understand. You are correct. I received only received compensation (a % of the "overpayment"), €650 for advice, and also the time value- 1% of the "overpayment" figure. The "overpayment"...

@corktim @Brendan Burgess - all my overpayment of interest was “refunded” by taking it off my mortgage. Isn’t this what the banks are all doing in general? Will some people challenge this and say they want the money rather then paying down debt? Has this come up yet anywhere?

@Leesider32 did you get a tracker mortgage when you moved to BoI and are you still on it?

https://www.independent.ie/business/personal-finance/property-mortgages/kbc-bank-admits-33-properties-were-lost-due-to-the-tracker-scandal-36562745.html

@Verity - Isn't it extraordinary that KBC were prepared to go to such lengths to enter debt management with you and then stretch out your mortgage by a further 5 years (which would have meant, of course, more interest for them) when they could have just put you on the right rate? The rate that...

Morning @Lightening @Snowman @DamC82 @Brendan Burgess @peemac @Gavin77 - I have just received my follow up letter from KBC (dated 26th Jan) with complete financial breakdown of the overpayments and a further two cheques. What I can say is that one of the cheques - the €650 for 'contribution...