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So say you have a common name, such as Sean Murphy. Your passport shows that yes, that is your name, and your dob is 1/1/1960 So they look that up on the system and find 3 such people. How do they confirm which is your record?

They do have it on file, the issue is in making sure that they match the correct details to the person getting the card.

Your passport only has your name and date of birth. Those aren't enough to uniquely identify you so they need additional data points, usually the mother's maiden name.

Watching for hidden items is part of her job, so I'm not surprised she was spoken to about this, but I would have thought that unless she has a history of inattention that training would be more appropriate than a warning. Does her manager/supervisor do any regular training, or test purchases...

Can you be clearer about what happened. Did your friend serve them and not see the items, see them and accuse the customer of stealing, or what? What was the warning for?

And if we keep reading, we get to this section, which does deal with leases

From Citizens Info: http://www.citizensinformation.ie/en/housing/renting_a_home/types_of_tenancy.html From the PRTB: [broken link removed] Agreeing a fixed term increases a tenant's security of tenure, therefore it takes precedence over the part 4 rights. The tenant still has the option to...

Do inform them, otherwise they may try to use it as a reason to deny claims in future

T&Cs are here [broken link removed] Memory was slightly out on the timings: 1 - 3 days = 50%, 4 or more = 80%

Refunds are easy enough to get. Just email or phone and leave a message. You get 80% back if you cancel more than one day in advance, 50% on the day before

There is no standard notice required when ending the lease due to the expiry of the fixed term. Just tell them now that you will not be renewing it. From the PRTB: [broken link removed]

They have a recommended wording to be added to the general clauses in the sale contract. I expect you could try to remove it, if both sides agree. [broken link removed]

The exemption for first time buyers was only until the end of 2013. Was the house a new build, or what exemption did you think it came under? It sounds like you solicitor is apportioning the charge for this year between you and the seller. This is in line with the Law Society guidelines.

The letters they're sending out are about their new Horizon Wi-Free service. It is a second wifi network on your modem for visitors (who also have UPC) to use, without needing your password. http://www.upc.ie/HorizonWiFree/

Car B cannot read anything into an indicator being on, other than that the bulb works! With proper observation they should have realised that car A wasn't slowing for the turn, and should have waited for them to pass.

It will have come off her gross pay the same way as her normal pension contributions. It cannot be claimed back.

They don't send the tax credit cert by default any more, only when there are changes. If you log into the Revenue online service, you can print out all the details yourself.

It would be to cover the bit where it says something like "1 in 7 wins" That will have been the distribution of prizes originally, but may not hold true now that some tickets have been sold and won.

If meeting the requirements didn't prevent them from getting 40 years of service, then I can't see that they would have a case for getting added years. Note that the second reference below says that prior service may affect any award of extra years. From the DSP green paper on pensions...

It only applies on first entry, as far as I know. The purpose of offering it is to compensate for the years of service you would miss while getting the necessary experience. If your experience is gained while already serving, then you haven't missed anything, and can't reasonably expect to be...