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If you go ahead and contact CRU about your complaint they will tell you that you must first make a formal complaint to Bord Gais using their internal complaints procedure and allow them an opportunity to resolve the issue to your satisfaction. If they fail to do this then you can complain to...

Just to update - I managed to get the Abba Voyage tickets. Although, for some reason my credit card wasn't accepted, I paid through PayPal. I think e-tickets are the only option so I'm happy with that. Thanks for all your replies.

Hi Brendan, I've done that too and am directed to the uk site. I'm not sure if there are Ticketmaster outlets in Dublin where I could buy tickets or is everything through their online website?

My regular plumber has retired and I need a new one. Anyone got any recommendations? Hawkins Heating and Plumbing, 1 Stephen's Rd, Inchicore, d8 - Danny and Ian Hawkins.

I am trying to buy tickets from Ticketmaster UK for Abba Voyage in the Abba Arena in London and my ptsb credit card is not accepted. I have transferred funds into my PayPal account but alas this too has not been accepted. Has anyone had a similar problem and can offer any advice on how to...

All ok and working today thankfully!

Has anyone experienced problems logging in to their PTSB Open24 account today ( Thursday 20/1)? For some reason I can neither log in on my laptop nor on the mobile app and my partner is having the same difficulty. I tried Googling any current technical problems/outages but am not sure if the...

On the PRA website select the "Proceed as Guest" option. On the map of Ireland you will need to zoom in on the county and local area where the property is located. Once you have the large scale area map you should be able to identify the property. When you click on it the plot turns red and some...

Thanks noproblem. I just need to ensure that I have the correct address of the hotel we'll be staying at. As you say, with constant changes in travelling requirements, perhaps the passenger locator forms will not be required by the time our return to Ireland is due.

I know about the Spanish health control form but do you have to give the exact address of your resort in Lanzarote? Is this form similar to the Passenger Locator form? When returning to Ireland am I right in thinking the Passenger Locator form must be filled online 48?72 hours before flying back?

Thanks guys for your replies. Eithneangela, can you please tell me if you have to get the PCR/Antigen test carried out at Lanzarote airport or from a reputable provider in your resort? If it must be carried out at the airport it means a journey there a couple of days before returning to Ireland...

We are thinking about a short holiday to Lanzarote and are somewhat confused as regards test requirements on departure and return to Dublin. We are both fully vaccinated with boosters and have the EU DCC. Can anyone tell me if we require PCR or Antigen tests in order to board a Ryanair flight to...

Your best bet would be to speak with your local planning officer and find out what the chances are of obtaining planning permission. As RedOnion mentions the issue of "local needs" ( section 47,) you could establish if this applies to your area. Hopefully this would not apply but even if it does...

I would advise you to apply for planning permission yourself before selling the plot. Then you will have a more sellable plot that will hopefully appeal to more buyers than just your neighbours' daughter. If she still wants to buy the plot with planning permission she will have to pay the market...

Just an update - I have managed to find the push notification by swiping down on the Home screen and once I did that I was directed to my ptsb app and able to authenticate the payment. So happy to have got this working at last and can now make online purchases without problems! Many thanks for...

Thanks guys, I'll try your suggestions next time and hopefully I'll be able to see the notification. I probably hadn't logged into my account before requesting the notification and perhaps I need to do that. Would be great to have it sorted.

I have the ptsb app installed on my android phone but for some reason cannot access push notifications despite having all notifications turned on. I get the ping but when I log into my account I cannot find the notification anywhere. This means I cannot complete online purchases as most sites...

Thanks everyone for your contributions. and mathepac for your very comprehensive check list - all great advice that I will pass on to my friend. As regards parking, the lady has arranged long-term parking rates with a private parking company at the airport so hopefully it is still where she left...

The car is a 2017 Honda Civic so fairly new and not an old car that could easily be left in Spain. The first NCT on the car was due in March of this year. My friend does not own property there but rents when she travels over. AFIK she has still some level of insurance cover but I thought that...

A friend of mine spent the winter 2019 -2020 in Spain but when Covid became a major problem there she had to fly home and leave her car behind. Her car has been parked at Murcia airport since February 2020. She could probably travel over now and collect it, drive back to Ireland but in the...