Ptsb what are the rules for getting back your tracker

J

Jacqueline

Registered User
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Im reviewing my letter of offer. I called the bank and asked if i was in the redress bucket but they said no so now im very unsure of what exactly you need in your mortgage detail to qualify.
In our european standardisation sheet it says 5 year fixed and after your mortgage will roll onto a tracker mortgage. However we broke this fixed rate 1 year after taking out the mortgage but were never offered a tracker rate

Confused...
 
We took ours out in 2007 and broke out in 2009 from a fixed rate to svr and paid no penalty. I've phoned the redress section this morning and they said we didn't have a tracker option on our mortgage when the fixed rate was up we had the option of another fixed rate or svr we never received any further correspondence from PTSB.
 
Ashejhm said:
We took ours out in 2007 and broke out in 2009 from a fixed rate to svr and paid no penalty. I've phoned the redress section this morning and they said we didn't have a tracker option on our mortgage when the fixed rate was up we had the option of another fixed rate or svr we never received any further correspondence from PTSB.
Click to expand...
Hi my case is the exact as yours
 
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