BOI closed my account in error - help!

Chloe9

Registered User
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1
Hi, can anyone help....I had two bank of Ireland accounts, and wrote to them to close one account (gave all the details on that one acc) but after a few weeks I didn't get any statement on my current account and when I rang I was told they closed both accounts. After 8 weeks of unanswered calls/msgs they told me that I have to open up a new account from scratch and there's no other option, even though it was their fault.
have I any come back? Can they do this?
thanks
 
have I any come back? Can they do this?
thanks

Possibly they just made a mistake, though they should have replied to your many calls and messages.

What are the consequences of the banks mistake for you ?

Did you have direct debits such as mortgage/ other loans/ credit card/insurance etc which have been unpaid as a result ?, if so is your credit rating affected ?

Do you receive payments into the account you thought was still active ?

Where did any funds that were in these accounts go ?
 
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