PTSb "suspended mortgage" on mortgage shortfall after sale

I had a mortgage with PTSb and the asset was sold in negative equity. I was left with a balance of €55k which I paid every month without fail. Last august PTSb rang me to say they were removing the interest off my mortgage and that they would be open to an offer. They then stopped taking the mortgage from my account. The mortgage on my credit report is marked as "suspended mortgage". I didn't even realise the repayments weren't going out of my account until I lost my job last month and when I went to address my budget saw that no money had left my account. Has anyone had this experience or have any advice on how to approach the bank. I'm not sure what to do.

Sounds like they are saying to you, offer us something and we'll write off the debt. So you could say offer 5K or 40K. If you have it.

But I would have thougth someone with no job and no assets would be able to cut a deal on paying nothing.

Can you tell us more about how the 55K was calculated - this has nothing to do with your query, just wondering what 'charges other then the negative equity' they charged you, if any.

Sorry about your job.