I have a relative who is in a nursing home for the last two years and who has a dormant account with one of the national banks.
To reclaim their funds the bank asks for three certified items of valid ID, proof of address, utility bills, etc.
My relative is completely immobile and can not visit any bank branch or Garda station. They don't have valid ID or utilities in their name. In short, they come nowhere near what the bank requires to release the dormant funds.
Does anyone here have any experiences with a situation like this?
I talked to one bank who have policies for dealing with this situation by using trusted third parties; another bank I dealt with insists on dealing with responsible nursing home staff for cases like this. I've also been able to help the relative claim dormant funds with State Savings by dealing with helpful staff. But the bank in question prefers to maintain impossible-to-meet criteria and, according to the Central Bank, they are allowed to interpret the law as suits them.
To reclaim their funds the bank asks for three certified items of valid ID, proof of address, utility bills, etc.
My relative is completely immobile and can not visit any bank branch or Garda station. They don't have valid ID or utilities in their name. In short, they come nowhere near what the bank requires to release the dormant funds.
Does anyone here have any experiences with a situation like this?
I talked to one bank who have policies for dealing with this situation by using trusted third parties; another bank I dealt with insists on dealing with responsible nursing home staff for cases like this. I've also been able to help the relative claim dormant funds with State Savings by dealing with helpful staff. But the bank in question prefers to maintain impossible-to-meet criteria and, according to the Central Bank, they are allowed to interpret the law as suits them.