How long for the Ombudsman to process a Tracker Complaint

I have a case with the FSPO re a Tracker for the past 4 years although I applied for a Tracker Mortgage in 2007. Papers were signed in 2008 in front of my Solicitor (biggest firm in country) but Bank changed terms prior to funds draw down. Today, my patience has run out. I'm owed a fortune.
 
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