notthatkeen
Registered User
- Messages
- 13
My father is in a nursing home and my mother lives at home. She is attempting to get them both set up on the drugs payment scheme but is running into trouble because they don't share a pharmacist (his medications come through some warehouse pharmacy used by the nursing home, hers from the local pharmacy).
She has been told that the only way to get this to work is to request refunds from the drugs payment scheme, and that to do this she must get the fully itemized paper receipts from the nursing home pharmacy. They in turn have told her she must call them every time she needs the receipts because they don't have the facility to post them out on a schedule.
This is all a lot of hassle and I'm hoping someone has found a smoother process since the situation must be common.
She has been told that the only way to get this to work is to request refunds from the drugs payment scheme, and that to do this she must get the fully itemized paper receipts from the nursing home pharmacy. They in turn have told her she must call them every time she needs the receipts because they don't have the facility to post them out on a schedule.
This is all a lot of hassle and I'm hoping someone has found a smoother process since the situation must be common.